Collect before checkout
Require files on product pages before the shopper can add a custom item to cart.
Secure Shopify upload workflows
SnapUpload turns custom product files into clean order operations.
Let shoppers upload artwork, PDFs, images, videos, and production notes before checkout. Keep the storefront polished, the files private, and fulfillment ready to download.
Connect your store
Install SnapUpload on your Shopify store.
What it replaces
No more email attachments, Drive folders, or missing artwork.
SnapUpload gives custom product stores a file intake system that is connected to Shopify from the first click to fulfillment.
Works without variants
Use one global form across all products, or add product-specific rules when a store needs them.
All file formats
Accept images, PDFs, vectors, documents, videos, archives, and multiple types in one field.
Order-aware status
Uploads move from awaiting checkout to order linked when Shopify sends the order webhook.
Secure download center
Review files in the app, download one order, or export many uploads as one ZIP.
Translation presets
Apply curated storefront copy in 10 major Shopify languages, then edit every line manually.
Custom portal domains
Business stores can run post-purchase upload links on upload.brand.com with DNS verification and automatic HTTPS.
24/7 malware scanning
Paid plans scan files through ClamAV and keep unsafe files out of merchant downloads.
Connected flow
From product page to production desk.
The customer experience stays simple while your team gets the metadata, statuses, and downloads they need behind the scenes.
Customer uploads
Fields appear on the product page with your brand colors and guidelines.
Cart receives ID
A hidden upload ID follows the line item without exposing public file URLs.
Order links back
After checkout, the app connects the files to the Shopify order.
Team downloads
Fulfillment gets safe ZIPs, status filters, and scan warnings in one dashboard.
Security and privacy
Built for stores that handle real customer production files.
Public file URLs stay out of the shopper-facing checkout. Paid plans scan files continuously on your VPS-backed ClamAV worker, and suspicious files are blocked from ZIP downloads.
Private line item dataOnly the hidden upload ID travels with the cart item.
Scan status filtersFind clean, pending, failed, blocked, or unprotected uploads.
Retention controlsAuto-delete old customer files for storage and privacy hygiene.
Order webhook linkingOnce Shopify grants protected data access, uploads attach to orders.
Plans
Start free. Turn protection on when files matter.
Start with basic uploads, then unlock format flexibility, branding, malware scanning, and higher volume.
Free
$0/month
For testing the storefront flow.
- 20 uploads / month
- 1 active config
- Image uploads
- 100 MB storage
Starter
$9.99/month
For small stores that need reliable file intake.
- 250 uploads / month
- 3 configs
- All common file types
- Email notifications
- Basic malware scanning
Most useful
Pro
$19.99/month
For growing custom product stores.
- 1,000 uploads / month
- 10 configs
- Mixed file fields
- Image optimization
- Brand customization
- Translation presets
Business
$39.99/month
For serious fulfillment volume.
- Unlimited uploads
- Unlimited configs
- 50 GB storage
- Custom portal domains
- Google Drive export
- Priority support
FAQ
Questions merchants ask before they trust an upload app.
Short answers for setup, security, product rules, checkout behavior, and order linking.
In the Shopify Partner Dashboard, open the app, go to API access, and check Protected customer data. The order webhook should no longer be blocked when the app preview starts.